You might also want to CAREFULLY take some very fine wire or a toothpick and try and clean out the weep hole. With time, the water heater can get corroded and undergo lime build-up. It started to leak from the water adjustment valve. As a result, the condensate has no way to leave the bottom and goes back inside. If left unattended, it can damage the control board and the other components in your unit. 2. The unit was installed in 2016. To keep Navien units operating at peak performance and to increase their longevity, some maintenance procedures should be performed on a consistent basis. But, it if were clogged, why would condensate be leaking out of it? The venting job must also be done conforming to the instructions of the manufacturer. Before the condensate is expelled through the condensate pipe, the water is accumulated in the sump of the boiler. This is the first thing I always check. You can call a plumber to change the drain valve for you, or purchase the part and do it yourself. What You Need to Know About Navien Equipment. If the water is too hot, an excess of steam might occur, yielding too much pressure for your heater to hold. WebWater heater leaking from the bottom can be a result of defects from different components of the unit. Eventually, theyll get to the water heater and damage important components. Once a certain level of water is stored in the trap, the siphon triggers a response within the system that siphons water out of the trap. 1. Of course naturally there is no manual, but I did find a link yesterday which I have yet to investigate. WebStep 3. One quick fix you can try on your own is a quick check of your thermostats temperature setting. A Sactional in your apartment's house or living area makes a place for everyone to sit, have snacks, and watch TV. Is the water heater a loss? The drip is coming from the bottom, middle of the unit where there is a white cap. Even if only one drain valve is leaking, its a good idea to replace both. Check for other issues: If the pressure valve is not the root cause, another issue may be affecting the water heater. That looks like an old CH unit that have been discontinued but Navien still warranties them. how to fix navien tankless water heater temperature swings, Navien Tankless Water Heater Wont Turn On [5 Easy Fixes], Navien Tankless Water Heater Humming Noise [Reasons + Solutions], Richmond Tankless Water Heater Troubleshooting [A Complete Guide], Richmond Electric Water Heater Troubleshooting [A Complete Guide], Richmond Gas Water Heater Troubleshooting [A Complete Guide], Richmond Water Heater Blinking Light Codes [Why+ How To Fix], Richmond Water Heater Gas Valve Problems [Why + How To Fix]. Once the water has drained, plug the unit back in and turn it on. Each hour, a Navien boiler can produce up to 2 liters of condensation, otherwise termed boiler condensate. The condensate is taken out of the system through the wastewater outlet by using a condensate pipe. 2. Clean the condensate trap The condensate trap is located at the bottom of the unit. Not sure if youve called Navien but theyll probably send you the new air vent with the nut and o-ring for free (if youre the original owner). 1. There are two pipes connected to the top of your water heater tank. Once the water has drained, plug the unit back in and turn it on. I have the the same issue: 3 yr young unit. No water flow into the Unit. water leaking out of top and bottom of tankless hot water heater. The wire harness was dried out and falling apart. WebNavien Premium Efficiency condensing tankless water heaters are the #1 selling high efficiency condensing tankless water heaters in North America. You must log in or register to reply here. Tankless Water Heater Dripping from Bottom. This is the first time the drops appeared. Step 3 will show you how. Not an engineer, but it would seem what that weep hole is is actually a vacuum-breaker which should allow condensate to flow freely down the pipe. If condensation continues, it might fall on the entire system. Navien Recalls Tankless Water Heaters Due to Risk of Carbon Monoxide Poisoning Consumers should immediately stop using and check the model and manufacture year information on their Navien water heater. The NPE-2 series offers ultra-high efficiency up to 0.96 UEF to keep your utility bills low, endless hot water, and exclusive ComfortFlow technology with a built-in recirculation pump and buffer tank. Chances are, there is debris lodged inside that has to be cleaned. Turn off the heater and shut off both the hot and cold water supply to it. Leaking from the Bottom of the Tank: Finding the Source. Thanks. I also notice some water and rusting at the back left corner, near the water outlet point: This is an indication that the valve isn't water tight, and the leak will only get worse with time. 9-year-old Navien NR-240A, I recently started noticing constant flow out the condensate drain @ ~ 2gph when unit is fully off with no demand. It takes a lot of expertise to fix these problems and its recommended to leave it to the hands of an expert. WebLeaks, poor insulation, sediment buildup, years of wear and tear, and loose connections can all cause a water heater to run continuously. There is a simple solution to make sure that theres little to no damage to your property when your tankless water heater starts leaking. Otherwise, call in an expert for a proper diagnosis. There are electronic parts inside. This type of water is extremely corrosive and can also lead to leaks. As others, any thoughts on this issue are highly sought. Mine is 1/2. I removed the cover and noticed the top of the pump was leaking (where the red cap is) and the bottom of the heat exchanger was covered with brown oily drops. It seems that the condensate gets stuck in the syphon and overflows. Excessive sediment buildup. Make sure the hot water hose is in the bucket and braced so it does not flail when the vinegar is being pumped through it. find and stop the leak; GPM in Tankless water heaters: How to calculate it to choose; How to reset a tankless water heater: An easy guide to Fix; Tankless Water Heater Expansion Tank: A Must I removed the cover and noticed the top of the pump was leaking (where the red cap is) and the bottom of the heat exchanger was covered with brown oily drops. Loose Or Dirty Parts Solution: 4. Leaking from the bottom of the tank: Source: www.pinterest.com. If you find that your system has GPM and water pressure higher than that, you need to get it adjusted. WebNavien CH 180 Leaking Water Base of Secondary Heat Exchanger Mikey Pipes - Pipe Doctor Plumbing & Heating & Air 6.5K views 2 years ago RINNAI TANKLESS WATER Water heater was installed in 2014, so this leak developed after about 6 years in operation. Most people think that tankless water heaters dont leak. So, steer clear of getting a TPRV as thats not what you need. 10. Acidic water can damage car paint and more. But on a poorly done installation job, youll see your Navien tankless water heater leaking. GoTankless Service Department 647-925-1930 ( GoTankless is a trusted tankless specific company operating out of Toronto, Ontario) Navien Technical Help Line 1-800-519-8794 (Great solution for the Do It Yourself crowd) Navien Warranty details Find out more HERE (should be accurate for Canada and Ontario) Additional Issues Read There was water at the bottom of the unit, but the board still seemed to be ok. Ended up having a plumber come take a look- they said that the diagnostic from the controller board wasn't where Navien said it should be, and the board as well as the mixing valve would need to be replaced. The 2. Any water that has a pH less than 6.5 is acidic. I also notice some water and rusting at the back left corner, near the water outlet point: link to Red Label Abrasives Vs. Its unlikely for tankless water heaters to leak anyways. You have to make sure your Navien boiler receives servicing regularly in compliance with the manufacturers guidelines. Add me to this train. WebThe problem could be caused by any of the following problems. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. We and our partners use cookies to Store and/or access information on a device. As an Amazon Associate, I Earn From Qualifying Purchases. This could be caused by a damaged unit or water leaking on the wiring. WebTurn off the water heater for a minimum of 30-minutes. Its a Shut Off Cold Water Supply. Fortunately, you can minimize the chances of it happening to a great extent if you follow some basic practices. Small drip coming from the condensate syphon trap for a Navien water heater. Alternatively, you can turn off the water supply at the main water. WebLocate the reset button on the heaters front control panel. Mine is 1/2. The company who installed it are coming Tuesday. A nice experience could quickly turn into a stressful one. It causes pinholes in the tankless water heater which may promote leaking with time. All other causes are electrical. If the water is too hot, an excess of steam might occur, yielding too much pressure for your heater to hold. Continue with Recommended Cookies. Question I would have for Navien is how are combustion gases getting into this area? We did have an unusually humid and hot summer up here, and I am hoping that all it is is condensation (the oily substance maybe from some mechanical grease used somewhere in the machine, combined with the weather; I recall hot water smelling kinda oily when we ran the boiler first 6 months or so, then went away). If this tank is in the garage or an outside location, the warm humid air is condensing because at the bottom of the tank is probably where the cold water enters and it is heated further down the line away from the bottom. But, as it is only a bit acidic, this poses no threat to health. Step 3 will show you how. Without water flow, the control board will not activate the flame to heat the water. 1. 3. Pro Tip: Remember that tankless water heaters only have pressure relief valves and tank-style heaters have Temperature & Pressure relief valves. A malfunction in the boilers condensate trap will rarely damage your Navien boiler, but it will prevent it from working optimally. Navien O-Ring P16: E038: Abnormal circulation pump: 1. There was water at the bottom of the unit, but the board still seemed to be ok. Ended up having a plumber come take a look- they said that the diagnostic from the controller board wasn't where Navien said it should be, and the board as well as the mixing valve would need to be replaced. NCB models 30012768A . Frozen water situated within the leakage gap will expand, worsening the leak. Check the Thermostat Temperature Setting. If we compare, this time is lower than other units. Newer-day energy sustainability guidelines have forced companies to think of a way to reduce waste. The first and simplest solution to stop the water leaks is to tighten the pipes if theyre loose. It goes without saying that water leaking from any part of your home is not ideal, let alone acidic water leakage. Small drip coming from the condensate syphon trap for a Navien water heater. My 2 yr-old Navien heater has apparently been leaking for quite some time. Water Hammering Solution: 5. When too much water pressure builds up, it can cause a lot of issues and burst certain components. Has anyone determined how the oil droplets form? Learn more about our products for home owners. I know nothing about your gas tankless system but it looks like condensation since it is evenly wet all around. You are using an out of date browser. Leak-related issues cause this problem most often, as when theres a leak a water heater will continuously work to replace the leaking water. If the water is too hot, an excess of steam might occur, yielding too much pressure for your heater to hold. So, did you find this article useful? Your email address will not be published. All Right Reserved by HeaterFixLab. Technically, boiler condensate is not dangerous in any way. WebStep 3. The flow only occurs during programmed "off" periods, but not always. To fix the problem, simply unplug the unit and allow the water to drain out. 9-year-old Navien NR-240A, I recently started noticing constant flow out the condensate drain @ ~ 2gph when unit is fully off with no demand. Dump out any previously collected water while draining the water heater. Plumbing Forum, Professional & DIY Advice. A: Water heaters can leak due to a number of problems, including loose valves, excessive pressure in the tank, or issues with the pipes that connect to the unit. Required fields are marked *. Take off the inlet filter on the cold water line. Navien tankless water heater CR-240A is leaking I've had this Navien CR-240A for 7 years (The unit is longer under warranty). Inspect them and see if the leak is coming from any of them. I contacted Navien And they said. If it were clogged, it might explain what was happening and what your video showed. A bad Flow sensor. Observe the bottom of your water heater for a red button. Consumers with recalled water heaters should immediately contact Navien to schedule a free repair. WebGenerally, Navien tankless water heater demands 4 hours for a successful installation. 2. Some people like to sleep there and have long conversations. You can easily take it off by using water pump pliers. Leaks can also stem from blocked pipes or mineral buildup from hard water. Replace leaking parts: Navien O-Ring Kit. Even if it looks to be in good condition, you should replace it once in a few years to be on the safe side. When I tried to clean it, it seemed to be a brown oily substance: I tried my best to clean the condensation and any of the stains I could get to. Flush waterwaysOn water heaters and the DHW side of the combi-boilers, flushing is done using a pump to circulate a flush solution through the heat exchangers. The number one reason behind PRVs not working properly is when they get stuck due to corrosion or the build-up of rust. Place a bucket underneath the water heater to catch water. Otherwise, dirt will build up, the airflow inside it will get reduced, and the heat exchanger will be overheated and get cracked. A leak would be one location dripping down. WebWater heater leaking from the bottom can be a result of defects from different components of the unit. Switch the device off electrically. I think an air gap of some sort is in order. The temperature of flue gases decreases rapidly during this process, going down to 50 from 130. So the rubber seal was replaced and a new strait pipe installed. It seems that the condensate gets stuck in the syphon and overflows. WebIf you notice water seeping from the base of the valve, you'll need to replace the drain valve. The drip is coming from the bottom, middle of the unit where there is a white cap. Navien O-Ring P18. Thats until they see their Navien tankless water heater leaking from the bottom in front of their eyes. As described previously, my CH-240 ng is leaking, from what I understand to be a pump. Open various warm water fixtures within your home. But on the off chance that it happens, the good thing is that the leaks are usually about 1 Gallon Per Minute. Obstruction In Pipes Solution: 10. Navien tankless water heaters, boilers, and combi-boiler with water tube heat exchangers have a generally good reputation. Leak-related issues cause this problem most often, as when theres a leak a water heater will continuously work to replace the leaking water. We hope this article helps you make the right call. Check the cold water main: Navien Circulation Pump. If any particular ad is your REASON for blocking ads, please let us know. Clean the condensate trapThe condensate trap is located at the bottom of the unit. Blocked condensate traps are generally a result of not servicing your boiler for a long time. Navien tankless water heater error codes, their meaning, and fixes Below are different Navien water heater error codes and their solutions; Error Code E003 How Are Navien Tankless Water Heaters To Be Cleaned Properly? This recall involves only Navien condensing tankless water heaters and combination boilers with model numbers NPE-180A, NPE-180S and NCB-180E that have been or will be converted from using natural gas to propane gas. Alot of water drains from this hose as soon as the water inlet valve to the unit is opened. Tripped breaker. Resources | Partners Login | Become an NSS |Certifications |Parts List | Technical Support | Careers |Global Network |Warranty, All contents copyright Navien Inc. | About Navien |Contact Us | Terms of Use |Privacy Policy |CCPA |Notices, Ultra-high efficiency condensing tankless water heaters, High efficiency non-condensing tankless water heaters, You accept the use of cookies as described in our, Simple Tips for Maintaining Your Navien Unit, Problem Solved: Gandy Installations Saves Customer Enough Space for a Refrigerator, Problem Solved: Steve Hosack of SC Hosack Plumbing Upgrades His Hair Stylist to Navien, Ways to save money on your water & electric bill. Comment below and let us know what was causing your Navien tankless water heater to leak. When you notice your water heater leaking, close off the water supply valve leading to the tank (it should be labelled cold somewhere on top of the tank). This tip is applicable if you have hard water in your home. Then restart; Remove and clean the inlet water strainer; Check the automatic flow adjustment valve; Flush the tankless water heater; Available Parts: Water Inlet Filter; Water Adjustment Valve: NPE-A; A condensate pipe devoid of an auto-siphon may be shaped like a U.. If your Navien condensate trap is leaking, you will have to know the potential causes and fixes. The unit is configured for scheduled recirculate times. The drip is coming from the bottom, middle of the unit where there is a white cap. Have you--just as a routine maintenance issue--cleaned and refilled the condensate trap itself? Water Hammering Solution: 5. I used to run a small plumbing business near 875 Dawson DriveLouisville, KY 40202, and now I spend most of my time writing about my experiences. I changed it, but it now leaks from the condensation hose. Alternatively, you can turn off the water supply at the main water. Heat exchangers tend to go bad with time. JavaScript is disabled. The first thing you should do is try and identify the leak in a short time. It looks like you're using an ad blocker. I have a tankless Navien water heater installed and it drips constantly when hot water is being used. This ensures that there is a water barrier present between the combustion chambers and the condensate pipe of the boiler. It started to leak from the water adjustment valve. The first places to check if it appears that you have a leak from the bottom of your water heater are the drain valve and temperature & pressure relief valve (T&P valve). Another key factor to consider is the quality of life. Small drip coming from the condensate syphon trap for a Navien water heater. $955 for the replacement on those (and 10-14 day wait This is where your water supply comes from. Navien CH-240 drip mystery: combustion, ventilation, condensation. If your tankless water heater leaking from the bottom, the overflow pipe can be the culprit. Non-condensing, older models would waste as much as 50% of the generated heat as the gases could escape through the flue. But hopefully, you can find out whats causing the issue in your case and fix it by following this guide. Siphoning Water Solution: 3. Attach the cold water intake hose to the sump pump. Plus, the installation instructions are clear and simple to understand for even the most inexperienced user. HeyRalph is here! First of all, shut off the gas supply to your frozen Rinnai tankless water heater. If your Navien mixing valve has gone bad and is starting to leak, youll have to replace it with a new one. WebLeaks, poor insulation, sediment buildup, years of wear and tear, and loose connections can all cause a water heater to run continuously. Thanks. I changed it, but it now leaks from the condensation hose. : Finding the Source Navien heater has apparently been leaking for quite some time due to corrosion the... 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That there is a simple solution to stop the water the tankless water which! Up to 2 liters of condensation, otherwise termed boiler condensate is not the root cause, another may!