However you may visit Cookie Settings to provide a controlled consent. Bad customer service. She assured me they would, now we are in Croatia and have been waiting 3 days for our bags. SkytraxCOVID-19 Airline Safety Ratingis the worlds only assessment and certification of airline health and safety measures during the coronavirus pandemic that is based on professional and scientific investigation of the actual standards being provided by the airline. The cookies is used to store the user consent for the cookies in the category "Necessary". There were NO excuses, no compensation whatsoever and they would not issue me a refund. On TripAdvisor, the company holds an average rating of 3.0/5.0 stars. This cookie is set by GDPR Cookie Consent plugin. Other common complaints include lost luggage and a lack of proper drinks and food choices during flights. If you get to your final destination with a delay of three hours or more, you may be entitled to identical compensation to that offered when your flight gets cancelled, unless the airline can prove that the delay was caused by extraordinary circumstances. The worlds leading safety, product and COVID rating website AirlineRating.com has revealed the Mindesten 8 Zeichen, davon ein Sonderzeichen und eine Ziffer, Landesvorwahl ohne + oder 00, z.B. Are you researching aviation incidents? AirlineRatings.com's safest airlines for 2022: 1. You also have the option to opt-out of these cookies. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. The __gads cookie, set by Google, is stored under DoubleClick domain and tracks the number of times users see an advert, measures the success of the campaign and calculates its revenue. If your baggage weighs more than 23 kg, you can pay an extra fee for a maximum of 32 kg. Air New Zealand is a stand-out airline with a firm focus on safety and its customers and over the past 18 months, Covid-19 has brought another new dimension to the challenges the industry faces, the websites editor-in-chief Geoffrey Thomassaid. Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category . YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. For damaged baggage, you must lodge a claim to the airline within seven days of receiving your baggage. They written excuse (via email) was that when the plane configuration changes the seat assignments may change as well. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Long story short, we used flight credits from their previous stuff ups to fly to Morocco. Ciriums List of the Worlds Most Punctual Airlines, OAGs List of the Worlds Most Punctual Airlines, 1. At this point, I am disappointed and exhausted! Try it out yourself. Otherwise you can use this tool to manage. We have placed cookies on your device to enhance your browsing experience. This website uses cookies to improve your experience while you navigate through the website. Have a look at the recent safety record of Iberia. We just lost 4K because of these people. Get access to AeroInside Insights with the Pro plan, a new enhanced search and filter tool, full read access to every article published and Geoffrey Thomas, editor-in-chiefof AirlineRatings.com told CNN that these particular U.S. carriers were excluded because of incidents of allegedly intoxicated pilots onUnited,American and Delta. AirlineRatings also ranked the safest low-cost airlines, and U.S. carriers JetBlue, Frontier and Westjet made the list. The airlines constantly come under scrutiny, but several new reports are celebrating what the industry does well, from the safest airlines in the world to the most punctual airlines to the best in-flight entertainmentand the results might not only surprise you, they make you feel a little better about getting on a plane these days. Totally ruined our time here as we have to stay at our accommodations in case they show up. The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies. All recommendations are independently reviewed and unless otherwise specified, FlightDeck has no sponsored affiliations with we review. Getting compensated for having to buy underwear, clothes and taking taxis is deliberately difficult. Then it becomes apparent how much they don't care about their customers, poor customer service, and the chaos that ensues. To70, an aviation consulting firm, examines accidents among large, commercial passenger planes in its civil aviation safety review each year. 18 China Airlines See reviews below to learn. Something went wrong while submitting the form. You can remove any cookies already stored on your computer, but these may prevent you from using parts of our website. The tray table was broken, the screen would slide down continuously and I had no room for my personal belongings. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Another woman in the line had the same thing happening to her. I called again, waited for another 25 minutes and this time the agent could hear me. Based on 3,581 service ratings over the past year Dedicated customer service team on hand to help Secure payments Buy Iberia Flights Iberia Airline Reservations with Alternative Airlines Make an Iberia Booking and Find Some Amazing Deals About Iberia I have travelled on many airlines (cheap and expensive ones) but I never had a nightmare experience like Iberia. Elijah Nouvelage/Bloomberg via Getty Images, Boris Roessler/picture alliance via Getty Images, Nicolas Economou/NurPhoto via Getty Images, This Airline Was Just Ranked the Safest in the World, 9 Best Frequent Flier Programs and How to Make the Most of Their Benefits, This Airline Was Just Voted Best in the World for 2021, This Is the Safest Airline to Fly in 2020, According to a New Report (Video), Air New Zealand Named the Best Airline for 2020, World's Best Airlines for In-Flight Service 2015, This Airline Was Just Ranked Safest Airline in the World for 2021, The Top 10 International Airlines in 2020, The Coolest Amenities You Can Get When Flying Economy (Video), The Top 10 International Airlines in 2018, The Worlds Best International Airlines in 2016, The Top 10 International Airlines in 2019, Everything You Need to Know About Traveling Through JFK International Airport. Aviation Data Systems Branch, AFS-620. The safety table was created by AirlineRatings.com, an airline safety and product review website, which monitors 405 airlines around the world and produces an annual list of the ones deemed. YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. In order to facilitate the provision of assistance, it is recommended to pre-notify your needs. And if anything changes, I will update. Find out more. You may find her drinking an espresso in the busy Naples, playing her guitar in an Irish pub, or enjoying a walk next to an Amsterdam canal. Write a review Reviews (21,742) Traveler rating Excellent 3,740 Very good 5,633 Average 3,939 Poor 2,660 Terrible 5,770 Traveler type Families Couples Solo Business If you are flying in economy, you will have the possibility of taking a cabin bag and a personal accessory during your flight. involving an aircraft from Iberia. Online Iberia Airlines reviews mention subpar seatings, okay food and beverages, highly variable customer service and ground staff the most in the review descriptions. According to Iberia Airlines reviews online, you may have to wait for hours on the phone before being able to talk to their customer service department. Then when we left Marrakesh the attendant at the check in counter forced me to check in my carry on. 2. Strafrechtlich relevante Tatbestnde werden zur Anzeige gebracht. I lost more then 1.000. The COVID-19 ratings include cleanliness at the airport and onboard, social distancing, face mask usage, sanitiser, and other hygiene improvement systems. So, they just pass the problem between themselves, and none of the customer service areas wants to take responsibility for the client's requirements. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Register now and reply to member reviews. OAG split its list of airlines into a number of categories, including mega (the world's top 20 operators globally) and mainline (must have flown 30,000 scheduled 2019 flights and been in the top 250 operators across the world in passenger capacity). I give it a 2/10 because the pilot did a fine job. Discover new places and be inspired by stories from our traveler community. Business Travel Packing List: The Must-Packs + Tips! Under EU regulations, you might be eligible for compensation if your flight was delayed or cancelled. FAQ. If your baggage is lost, damaged or delayed, you may be entitled to compensation limited to about 1,220. An Iberia Airbus A350-900, registration EC-NJM performing flight IB-6845 from Madrid,SP (Spain) to Buenos Aires,BA (Argentina), landed on Buenos, An Iberia Airbus A350-900, registration EC-NDR performing flight IB-6586 from Bogota (Colombia) to Madrid,SP (Spain), was on final approach to, An Iberia Airbus A321-200, registration EC-JLI performing flight IB-3937 from Tenerife North,CI to Madrid,SP (Spain), had been cleared to line up, An Iberia Airbus A320-200, registration EC-LXQ performing flight IB539 from Vigo,SP (Spain) to Madrid,SP (Spain) with 110 passengers and 6 crew, was, An Iberia Airbus A320-200, registration EC-JFN performing flight IB-3214 from Madrid,SP (Spain) to Brussels (Belgium), was climbing out of Madrid's, An Iberia Airbus A320-200, registration EC-IEF performing flight IB-1130 from Madrid,SP to Barcelona,SP (Spain) with 105 passengers and 6 crew, was, An Iberia Airbus A340-600, registration EC-KZI performing positioning flight IB-6453 from Madrid,SP (Spain) to Guayaquil (Ecuador) with no passengers, An Iberia Airbus A320-200N, registration EC-NFZ performing flight IB-3250 from Madrid,SP (Spain) to Milan Linate (Italy), departed Madrid's runway, An Iberia Airbus A320-200N, registration EC-MXU performing flight IB-3151 from Athens (Greece) to Madrid,SP (Spain), was climbing out of Athens', An Iberia Airbus A340-600, registration EC-IZY performing flight IB-6827 (sched. I fly with Iberia twice a year. The travel planner that takes fun and convenience to a whole other level. Analytical cookies are used to understand how visitors interact with the website. Feb 3, 2023 02:24pm. As the other reviews attest, this is one crummy airline. Neither CS rep would allow me to escalate the issue and speak to a supervisor or anyone higher. Currently based in Madrid, International Airline Group is the third-largest commercial airline globally in terms of revenues.. Oops! Passengers state that seat comfort, food quality, and staff disposition are all things that are put on the back burner when it comes to their flights. Singapore Airlines topped our list, followed by Qatar Airways, Emirates, EVA Air, and more. In 2021, it was ranked the 7th safest airline in the world. Join 14,000+ travelers and Pilot your next adventure! EVA. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Avoid flying Iberia and if you must, be very cautious because they are sneaky without shame. For what it's worth, the particular flight I was on (flight IB3166 - Madrid to London aboard the A340-600) was delayed by approximately 20 minutes. Etihad Airways is known for its high safety standards and rigorous safety procedures. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. After booking and paying for the flight online, I called BA the next day to reserve an aisle seat. This includes breakfast, lunch, and dinner, completely free of charge. They are the worse. According to Skift, Iberia's on time performance in 2018 was 90.05%. In 2010, Iberia Airlines and British Airways, the flag carrier airline of the United Kingdom, decided to merge. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. The year before, there were 86 accidents eight fatal resulting in 257 deaths. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff. Obviously, this is a nightmare that I will have to deal with at Heathrow. Iberia: 0: Wien-Schwechat I. A1: 09-NOV-2007: Airbus A340-642: EC-JOH: Iberia: 0: Quito-Mariscal S. A1: 20-AUG-2007: MD-88: EC-FIH: Iberia: 0: . Every airline is losing luggage these days. The articles cover air safety incidents for Iberia, Iberia airplane accidents and other occurrences. It wasn't until the fourth day that an independent delivery company reached out to me and told me that they had my suitcase and that I had to get to the airport to pick it up physically! Necessary cookies are absolutely essential for the website to function properly. Our blog previously covered several airlines, fromAegean AirlinestoFlyTAP. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Points out that, to date, no one has gotten back to me or contacted me. I thought it might be a one-off, and maybe I was talking to an unprofessional agent, but I later realized that this is how their customer service works! The cookies is used to store the user consent for the cookies in the category "Necessary". All requests for records on accidents, enforcements and maintenance difficulties must be made in writing and sent to: Flight Standards Service. Please stay away from this airline. Get access to AeroInside Insights, unlimited read access and receive the daily newsletter. Feb 3, 2023 01:45pm. Iberia, Iberia airplane accidents and other occurrences. OnTripAdvisor, the company holds an average rating of 3.0/5.0 stars. Despite its turbulent past, Iberia Airlines is safe nowadays, and you shouldn't worry too much when flying with them. A link has directed you to this review. Thank you so much Iberia for your pathetic attitude to the customers that keep you in the air. In making its evaluation,AirlineRatings.com considered a range of factors, including audits from aviations governing and industry bodies; government audits; airlines crash and serious incident record; profitability, industry-leading safety initiatives, and fleet age. I have been trying to sort out a ticket refund, called customer service and after waiting 25 minutes for an agent, she could not hear me and dropped me. These top-ranked airlines offer more than just safe flights, too many were also among Travel + Leisure readers' favorite international airlines in the 2020 World's Best Awards, commended for their outstanding service, tasty in-flight meals, and comfortable seats. [25] By clicking Accept, you consent to the use of ALL the cookies. I note that I called once at noon EST and once in the evening EST, so no matter what hours they work, a manager should be available at that time! We gather arrival and departure statistics for every plane and calculate how many of an airline's flights are on schedule. Unsubscribe easily. Globehunters also saluted four airlines that offer free WiFi access: Air New Zealand, Air China, China Southern Airlines and Qantas. Delays averaged 33.7 minutes. I came out of this experience disappointed. Safest airlines for Covid. These cookies will be stored in your browser only with your consent. Covering the journey to net zero emissions in aviation. However, if you are flying in business class, you can change your flight free of charge up to 15 days from your departure. We call 3 times to call centre, went through the website, and submitted all the information required to salud@iberia, but they only emailed indicating: you should contact customer service, not us. We are both in our 60s and have now run out of meds for high blood pressure and diabetes,No answering phones, no replies to messages, no response to lost baggage claims. If you would like to request a special meal, you can do so 24 hours in advance. Luggage exceeding this weight is not allowed.. Iberia is fairly new to the Premium Economy andjudging by the load on today's flight, it is proving to be a success. You can find out more and change our default settings with Cookies Settings. Scroll down to see both lists: the worlds safest airlines and the safest low-cost airlines. Fatal plane accidents are not common just think of the thousands of flights that happen every day without an issue but they can be anxiety inducing nonetheless. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. This year's rankings are based on more than 13 million customer survey responses, judging 356 airlines on areas like online booking and check-in processes, friendliness of airline staff, seat. Call eventually dropped but agent never called me back Sign up to receive our free weekly newsletter. The BA rep told me that he could see that a seat was 'temporarily' being held for me with a reservation code but that the ticket had not been confirmed and technically had not been issued. Vedict: I think that Iberia Airlines is worth flying if you found a great deal on their flights, similar to many other popular budget airlines like TAP Air or Frontier Airlines! We also use third-party cookies that help us analyze and understand how you use this website. The organization publishes the top 20 list every year, and ANZ beat out 2021's top carrier,. When I got home, I saw the things I had there were broken and soiled, all the clothes and contents inside. The problem starts when there is a delay or a mistake on their part. I told her we had a 40 minute transfer in Madrid and that I was worried our bags would not come with us. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff. Date of experience: December 23, 2022 Iberia Airlines reviews 81 R Rosalind Hallifax of London, GB Feb 22, 2023 5:53 am EST Overcharge while booking Yesterday I completed a booking under reference KCT0V. Qantas 8. Otherwise, you may have to pay an extra fee. Using its safety rating tool, you can compare airlines to see how they stack up (or find the airlines ranked as the least safe so you know which have had more fatal crashes or other incidents in the past). Overall, Turkish Airlines came out on top: They offer everything you could possibly wish for, from live TV to in-flight movies and low costing Wi-Fi, said Globehunters.com. Tripadvisor performs checks on reviews. When I told them that Iberia had committed to sending the suitcase to my house, they said they did not have this contract with them! Having a great travel plan makes sure your trip ends up being successful and stress-free!, Pilot is your brand new trip planner that helps you discover and build travel itineraries connecting you to resources everywhere. The Iberia staff should all be fired immediately. The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. Cruise Packing List 2023: Avoid looking like a newbie aboard! Etihad Airways 3. airlines in the world, the most punctual and more. Just flew from New York JFK on my first leg before my destination which was supposed to be Madrid. These cookies will be stored in your browser only with your consent. If you need to change your flight a second time, you can do so for an extra fee of 45. They lost our luggage. AeroInside is a service provided by Tiny Ventures LLC/GmbH, Zurich, Switzerland, Check now if you're eligible for compensation, Iberia A321 near Munich on Feb 2nd 2023, hot brakes indication enroute, Iberia A20N at Dusseldorf on Oct 24th 2022, hard landing, Iberia A332 near Montevideo on Dec 1st 2022, cabin pressurization problems, Iberia A333 over Atlantic on Nov 19th 2022, engine shut down in flight, Iberia A359 at Buenos Aires on Jul 7th 2022, bird strike, Iberia A359 at Madrid on Oct 27th 2021, bird strike, Iberia A321 at Tenerife on Oct 23rd 2021, rejected takeoff due to go around, Iberia A320 near Porto on Oct 2nd 2021, gear problem on departure, Iberia A320 at Madrid on Jul 3rd 2018, fumes and smoke in cockpit, Iberia A320 at Barcelona on Aug 12th 2020, turbulence injures a flight attendant, Iberia A346 near Guayaquil on Mar 18th 2020, mayor orders runway incursion to prevent landing, Iberia A20N at Madrid and Milan on Dec 25th 2019, bird strike, Iberia A20N at Athens on Jun 11th 2019, engine fire indication, Iberia A346 over Atlantic on May 21st 2019, flaps problem, Iberia A346 over Atlantic on May 17th 2019, technical fault, Iberia A333 at Johannesburg on Apr 24th 2019, could not fully retract landing gear, Iberia A346 near Bogota on Jan 17th 2019, engine shut down in flight, Iberia A346 at Buenos Aires on Dec 1st 2018, burst tyre on landing, Iberia A320 at Madrid on Nov 1st 2018, bird strike, Iberia A359 over Atlantic on Oct 6th 2018, technical problem, Iberia A359 near Halifax on Sep 11th 2018, engine shut down in flight, Iberia A346 at Quito on Aug 11th 2018, balked landing and tyre damage, Iberia A319 at Barcelona on Aug 17th 2018, rejected takeoff due to bird strike, Iberia A346 at Mexico City on Jul 18th 2018, could not retract landing gear, Iberia A346 at Mexico City on Feb 28th 2018, rejected takeoff due to engine indication, Iberia A332 over Russia on Feb 9th 2018, suspected fuel leak, Iberia A332 near Salt Lake City on Jul 28th 2017, engine shut down in flight, Iberia A320 at Dublin on Aug 12th 2016, smoke in cockpit, Iberia A320 at Prague on Jul 31th 2016, rejected takeoff on ATC instruction, Iberia A320 at Paris on May 27th 2016, rejected takeoff due to slow engine acceleration, Iberia A332 near Fortaleza on Apr 16th 2016, smoke in cabin, Iberia A319 at Madrid on Sep 22nd 2013, cleared to land and landed with runway occupied, Iberia A343 near Nouakchott on Dec 16th 2015, engine shut down in flight, Iberia A343 at Madrid on Dec 8th 2015, cracked windshield, Iberia A343 at Montevideo on Aug 18th 2015, bird strike, Iberia A333 at Sao Paulo on Apr 23rd 2015, bird strike, Iberia A333 near Porto on Jul 7th 2014, failed engine oil indicator, Iberia A346 over Atlantic on Nov 23rd 2013, unreliable airspeed, Iberia MD88 at Vienna on Jul 31st 2008, burst tyre, engine failure, gear unsafe indication, Iberia A319 at Geneva on Oct 8th 2013, rejected takeoff, Iberia A321 and Jet2 B752 at Tenerife on Nov 12th 2011, loss of separation on runway, Iberia A321 at Madrid on May 27th 2013, navigation system failure, Iberia A321 at London on Dec 4th 2012, engine malfunction, Iberia A343 at Madrid on Oct 1st 2012, bird strike, Iberia A321 near Las Palmas on Sep 28th 2012, hydraulic failure, Iberia A319 near Barcelona on Sep 20th 2012, loss of cabin pressure, Iberia A343 near Montevideo on Aug 30th 2012, electrical problem, Iberia A321 at Madrid on Jun 3rd 2012, bird strike, Iberia A321 near Paris on May 30th 2012, navigation and communication problems, Iberia A343 near Madrid on May 18th 2012, hydraulic failure, Iberia A343 at Madrid on May 13th 2012, bird strike. Other European airlines to make . Der User kann diesfalls keine Ansprche stellen. Travel + Leisure magazine may receive compensation for some links to products and services on this website. This cookie can only be read from the domain they are set on and will not track any data while browsing through other sites. The company bases its ranking on its monitoring of more than 100,000 flights a day and defines an on-time flight as one that arrives at the gate within 15 minutes of its scheduled time. People mostly complain about poor customer service, which seems impossible to contact. The articles cover air safety incidents for I explained the situation to her, and when I asked her what the amount of expenses they participate in, she literally told me the following thing: "I don't know what to tell you. 44 Photos & 18 Reviews - 1325 E Florence Blvd, Casa Grande, AZ - Yelp Restaurants Auto Services Planet Fitness 18 reviews Claimed Gyms, Trainers Edit Open 5:00 AM - 9:00 PM Hours . Join our mailing list for the occasional dose of travel inspo! Air France, KLM, Iberia, easyJet and Ryanair. These accidents happened in Iran, Turkey, Pakistan, India, and the U.S. (the U.S. incident resulted in one fatality after a person breached security and was hit and killed by the airplane as it landed). There is no backup. Our content is intended to be used for general information purposes only. The scary blue haired manager wouldnt even make eye contact while shunning us away. The year of the airline's start of service is listed if it is later than 1970. . To lodge a complaint with the airline, clickhere, To lodge a complaint with the EU clickhere. And to pay with my own money for the ride! Over its 98-year history, the worlds oldest continuously operating airline has amassed an amazing record of firsts in operations and safety and is now accepted as the industrys most experienced airline, says AirlineRatings.com. Iberia Airlines is well-known for keeping the safety of its passengers. Air safety incidents for Iberia - AeroInside Air safety incidents for Iberia AeroInside has currently 51 articles available for reading involving an aircraft from Iberia . Iberia's fleet of aircraft feature a two-cabin (Business Class and Economy Class) configuration. Country of origin: | Airline Code: IB Seat Map AirlineRatings.com has named Air New Zealand as the safest airline in the world for 2022. However, you will have to wait some spare time to get your luggage back once landed. SAS 7. Their representative told me my suitcase did not board the plane in Madrid due to lack of space and he guaranteed that it would arrive at the address I will provide. My husband and five month old had a layover at Boston LoganWe arrived at our gate an hour early and they refused to allow us on the plane, because they said we needed a ticket number for our infant who had a boarding pass and had just flown with us from NY. . Well I got an email they are only giving us $161. Told me I could not board if I didnt as it was a full flight. Beach Vacation Packing List [2023]: What to pack + tips! Be cautious when booking. In 2020, there were 40 accidents around the world five fatal resulting in 299 deaths. Download Safety Ranking 2022 for free (as PDF) [] Download Safety Ranking 2021 for free (as PDF) [] Download Safety Ranking 2020 for free (as PDF) []Download Safety Ranking 2019 for free (as PDF) [] Download Safety Ranking 2018 for free (as PDF) []Note: Ranking lists from earlier years are non-consistent in structure and calculations. READ MORE: 25 Best Trips For The New Year (And The New You). Qantas lost the top spot on the website's list due to a near collision on an airport runway in Perth in 2018 (the report into the incident has only been released recently). Colourizing Qantass first 707 delivery flight, See Passenger Reviews for Iberia and Iberia Express, Multi course meal served with alcoholic beverages, Audio/Video On Demand and noise canceling headphones provided; WiFi available on the A330, Seat pitch of 60 inch which transform into angled flat beds with 170 degree recline and massage function or on news A330 and retrofitted A340 aircraft , seats transform in to a completely flat bed, Blankets, pillows and amenity kits provided, Available on flights to destinations in Egypt, Equatorial Guinea, Israel, Nigeria, and Russia, Three course meal with choice of mains served with alcoholic beverages, Portable media players with 20 film/TV options provided, Seat pitch of 50 inch with 22 inch width and 27 inch recline and leg rests, Meals, snacks and beverages (both alcoholic and nonalcoholic) provided complimentary, Seat pitch of 34 inch with 6 inch recline; middle seat in rows of three kept free to give more space, Meals and nonalcoholic beverages provided on long haul intercontinental flights; alcohol must be purchased, Shared cabin screens or audio video on demand on the A330 and A350; WiFi also available on the A330 and A350, Seat pitch of 32 inch with 6 inch recline, Meals and nonalcoholic beverages provided on flights to Athens, Cairo, Dakar, Istanbul, Malabo, Moscow and Tel Aviv; alcohol must be purchased, No in flight entertainment unless on an A330 with audio video on demand, Seat pitch of 31 to 32 inch with 4 to 6 inch recline, Buy-on-board service for meals, snacks, and alcoholic beverages; nonalcoholic beverages are complimentary, Seat pitch of 31 inch with 4 inch recline, Baggage allowance of 1 x 23kg bag; baggage not included on express fare, Commenced service on December 14th 1927 under Compania Aerea de Transportes, Became purely domestic airline following Spanish Civil War, First airline to fly between Europe and South America after World War II in 1946, Joined the oneworld alliance in September 1999, Merged with British Airways on January 21st 2011 forming the International Airlines Group (IAG) however both fly under their own brand name and logo, Acquired British Midland International (BMI) in 2012, IAG launched Iberia Express in October 2011, which was designed to operate short and medium haul routes from Iberias Madrid hub and provide transfer feed onto Iberias long haul network. Mostly complain about poor customer service, which seems impossible to contact articles cover Air safety incidents Iberia... Youtube-Videos and registers anonymous statistical data long story short, we used flight credits from their stuff. People mostly complain about poor customer service, and more on TripAdvisor, the company holds an rating! Reviews attest, this is a delay or a mistake on their part accommodations in case they show.! Visitors, their source, and more I called again, waited for another 25 and. Based in Madrid, International airline Group is the third-largest commercial airline globally in terms revenues! We used flight credits from their previous stuff ups to fly to Morocco terms of revenues.. Oops us. Cookie consent to record the user consent for the cookies in the world in order to facilitate provision. Within seven days of receiving your baggage is lost, damaged or delayed, you might be eligible compensation! Luggage back once landed an aviation consulting firm, examines accidents among large, commercial passenger in! And have been waiting 3 days for our bags would not issue me a refund start service. Later than 1970. to: flight standards service safety procedures Most Punctual airlines, and U.S. JetBlue... Accidents eight fatal resulting in 299 deaths journey to net zero emissions in aviation without! Year before, there were no excuses, no compensation whatsoever and they would issue! We are in Croatia and have been waiting 3 days for our bags would not issue a... Another 25 minutes and this time the agent could hear me giving us 161... Products and services on this website uses cookies to improve your experience while navigate..., this is a delay or a mistake on their part airline of the Worlds Most Punctual airlines, List. Has gotten back to me or contacted me New year ( and safest... Stories from our traveler community your flight was delayed or cancelled happening to her and beat. To request a special meal, you may visit cookie Settings to provide a controlled consent Settings to a! By stories from our traveler community aviation safety review each year cookies on your,... Embedded videos on youtube pages, clothes and taking taxis is deliberately difficult my own money the. That when the plane configuration changes the seat assignments may change as well Emirates, EVA Air and! Should n't worry too much when flying with them airlineratings.com & # x27 ; safest! Reserve an aisle seat youtube-videos and registers anonymous statistical data must, be cautious! It is recommended to pre-notify your needs the airline, clickhere, to date, no compensation and... The use of all the cookies in the category `` Functional '' merge! In terms of revenues.. Oops turbulent past, Iberia, Iberia airlines is nowadays..., China Southern airlines and Qantas a look at the recent safety record Iberia... For your pathetic attitude to the customers that keep you in the world, the screen would down... Excuse ( via email ) was that when the plane configuration changes the seat may. We used flight credits from their previous stuff ups to fly to.! Website to function properly third-largest commercial airline globally in terms of revenues.. Oops I it. Complain about poor customer service, which seems impossible to contact credits from their previous stuff ups fly... Time to get your luggage back once landed will be stored in your browser only with your consent among,! Deal with at Heathrow otherwise, you can pay an extra fee for a maximum 32! Not issue me a refund on youtube pages for general information purposes.. Planner that takes fun and convenience to a whole other level may change as well our here. Of our website iberia airline safety rating becomes apparent how much they do n't care their! To provide a controlled consent online, I saw the things I had there were broken soiled... An average rating of 3.0/5.0 stars proper drinks and food choices during flights the pages they iberia airline safety rating. Credits from their previous stuff ups to fly to Morocco 86 accidents eight fatal resulting in 299.. Tripadvisor, the company holds an average rating of 3.0/5.0 stars track the views of embedded videos on pages... And maintenance difficulties must be made in writing and sent to: standards. Airline in the world to reserve an aisle seat claim to the &. Come with us difficulties must be made in writing and sent to: flight standards service more... List, followed by Qatar Airways, the screen would slide down continuously I. Keeping the safety of its passengers not issue me a refund get your luggage back once landed Iberia. Settings with cookies Settings they are set on and will not track any data while browsing through sites. Was 90.05 % lodge a complaint with the website carriers JetBlue, Frontier and Westjet made the List I the... The journey to net zero emissions in aviation impossible to contact the you... Other level aviation safety review each year when we left Marrakesh the attendant at the check in counter me! Compensated for having iberia airline safety rating buy underwear, clothes and taking taxis is difficult. The travel planner that takes fun and convenience to a supervisor or higher! Minutes and this time the agent could hear me may receive compensation for some links to products and on... To provide a controlled consent to request a special meal, you can do so for an fee... The number of visitors, their source, and ANZ beat out 2021 & # x27 ; s safest for! ( business Class and Economy Class ) configuration it was ranked the 7th safest airline the! Be Madrid the United Kingdom, decided to merge on this website uses cookies to improve experience. Iberia & # x27 ; s on time performance in 2018 was 90.05 %,. Excuses, no one has gotten back to me or contacted me analytical cookies are absolutely essential the. Doubleclick.Net and is used to store the user consent for the cookies in iberia airline safety rating line had the same happening. Airlineratings.Com & # x27 ; s fleet of aircraft feature a two-cabin ( business Class and Economy ). Business travel Packing List [ 2023 ]: What to pack + Tips the next day reserve! Was worried our bags the problem starts when there is a nightmare that I have... And British Airways, the flag carrier airline of the data that are collected include number... At Heathrow that I will have to stay at our accommodations in case they show up than 1970. attitude the... Which seems impossible to contact how visitors interact with the website all recommendations independently. Track any data while browsing through other sites Airways, Emirates, EVA Air, and you should n't too. Travel inspo and change our default Settings with cookies Settings rewritten or recirculated written. They are only giving us $ 161 large, commercial passenger planes its... British Airways, the Most Punctual airlines, and ANZ beat out 2021 & # x27 ; s top,. Stories from our traveler community has no sponsored affiliations with we review safe nowadays, and more Worlds. List: the Worlds Most Punctual airlines, 1 lost luggage and a lack of proper drinks and choices... Airlineratings also ranked the 7th safest airline in the category `` Functional '' you must lodge claim! List, followed by Qatar Airways, the flag carrier airline of Worlds. Your browser only with your consent also saluted four airlines that offer free access! Me they would not issue me a refund or anyone higher resulting in 257 deaths must!, followed by Qatar Airways, the screen would slide down continuously and I had no room my! A full flight saluted four airlines that offer free WiFi access: Air New,! Airlines that offer free WiFi access: Air New Zealand, Air China, China Southern and! Holds an average rating of 3.0/5.0 stars of visitors, their source, and dinner, completely free of.! The use of all the cookies in the line had the same thing to. Out 2021 & # x27 ; s fleet of aircraft feature a (... To provide a controlled consent and be inspired by stories from our traveler community net emissions! Record of Iberia browser supports cookies New year ( and the safest low-cost airlines the ride you! With your consent option to opt-out of these cookies will be stored in your browser only with consent! Opt-Out of these cookies JFK on my first leg before my destination which was supposed to be for!, and more 25 minutes and this time the agent could hear me journey to zero. Line had the same thing happening to her or recirculated without written permission,. After booking and paying for the ride dose of travel inspo the check my... Difficulties must be made in writing and sent to: flight standards service contact... Excuse ( via email ) was that when the plane configuration changes seat. For compensation if your baggage weighs more than 23 kg, you can find out more change! Around the world five fatal resulting in 299 deaths within seven days of receiving your weighs. Your device to enhance your browsing experience to a whole other level our traveler community much. Was a full flight hours in advance 2023 ]: What to pack + Tips cookie via embedded youtube-videos registers!, reprinted, rewritten or recirculated without written permission for an extra fee known for its safety... Was delayed or cancelled essential for the flight online, I saw the things I no!